According to their website,
Cybersettle is the world leader in accelerated dispute resolution and inventor of the online, double-blind bid system. Our unique multi-step settlement method consists of Cybersettle's renowned Web-enabled settlement application, followed by optional telephone facilitation. Our expedited process allows parties to resolve a wide range of claims quickly and confidentially.Click here to view their US Patent No. 6,330,551 for a "Computerized Dispute Resolution System and Method"
The online service generates high-speed settlements by matching offers and demands. Parties can settle disputes instantly, 24 hours a day, 7 days a week via the Internet, or by calling our Customer Service Center during normal business hours. To capture the momentum created by the online process, Cybersettle also offers the services of highly trained telephone facilitators, who work with both sides to achieve a mutually satisfactory settlement outcome. Cybersettle has handled over 90,000 transactions and has facilitated over $600 million dollars in settlements, including bodily injury and other types of insurance claims. No other online or traditional dispute resolution company has grown as fast in less than 4 years in operation.