The centralized delivery policy requires most patent related correspondence to be:
- faxed to the central facsimile number ((703) 872-9306),
- hand carried or delivered to the Customer Service Window (now located at the Randolph Building, 401 Dulany Street, Alexandria, VA 22314), or
- mailed to the mailing address set forth in 37 CFR 1.1 (e.g., P.O. Box 1450, Alexandria, VA 22313-1450).
Exceptions to the general policy generally involve situations where special handling of the patent related correspondence is available and are listed in this notice. Correspondence which is not related to a specific patent or patent application, such as a question on policy, on employment, or other general inquiry, is not covered by this notice.